ERC Dataplus | ARGOS | RATINGS ENTRY |

Group Number: 99910	Case Number: 05845	Access Number: 39598
Feedback for:	CHRIS MANAGER
Relationship:	Self
Assessment:	Manager Assessment

This survey is being continued from a previous session.

01. ACCOUNTABILITY & COMMITMENT Extremely effective, best of the best Very effective Effective Somewhat effective Ineffective I Don't Know, not applicable

5 4 3 2 1 0

1. Is committed to the organization and its goals

2. Assumes ownership and takes responsibility for results

3. Accepts responsibility for own mistakes, does not blame others

4. Promotes a positive image for our company

Rating Scale: Refer to description above 5 4 3 2 1 0

Finish

02. EXCELLENCE & QUALITY	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Strives for excellence
2. Consistently seeks new and better ways to do things
3. Does more than is required, goes the extra mile
4. Finds ways to work smarter, not just harder
5. Knows own strengths and improvement areas
6. Continuously seeks new learning and growth
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

03. CUSTOMER FOCUS	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Recognizes and anticipates customer needs
2. Promotes customer satisfaction and loyalty
3. Strives to exceed customer expectations
4. Responds to customer problems quickly
5. Thinks in terms of providing solutions
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

04. COMMUNICATION	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Listens to others and builds open communication
2. Shares information with others
3. Accepts feedback constructively
4. Communicates effectively both orally and in writing
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

05. TEAMWORK & RELATIONSHIPS	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Supports a spirit of teamwork
2. Works well with other departments to achieve larger goals
3. Treats others as s/he wants to be treated
4. Recognizes others for a job well done
5. Is accessible to help and support others
6. Values others' points of view, is open to different opinions
7. Demonstrates honesty and integrity both internally and externally
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

06. WORKING EFFECTIVELY	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Maintains positive outlook
2. Shows a sense of urgency and purpose
3. Shows initiative, takes action without suggestion of others
4. Uses time wisely and efficiently
5. Can be counted on to meet deadlines and fulfill commitments
6. Demonstrates appropriate and professional workplace behavior
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

07. TECHNICAL KNOWLEDGE	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Has the skills and knowledge to perform the job
2. Effectively uses job-related automation/technology
3. Is knowledgeable about our company's business
4. Is knowledgeable about our company's products
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

08. PROBLEM SOLVING	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Identifies and resolves problems effectively
2. Demonstrates creativity and flexibility in resolving problems
3. Uses sound judgment
4. Accepts change quickly and easily, adapts as necessary
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

09. MANAGEMENT FACTOR - (only for those who supervise other associates)	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Defines a vision for the work unit; inspires others to higher levels of performance
2. Creates a positive work climate; fosters teamwork and collaboration within and across groups
3. Sets example by deed as well as by word; "walks the talk"
4. Selects and hires the best people; puts the right people in the right jobs
5. Monitors and measures performance; holds associates accountable for results
6. Coaches associates; develops skills of staff; supports training
7. Empowers others to take greater responsibility
8. Provides regular and timely feedback
9. Recognizes and rewards achievement
Rating Scale: Refer to description above	5	4	3	2	1	0

Finish

Open Ended Questions

In what ways does this person contribute most to our organization?

How could this person increase the contribution s/he makes to our organization?

If you could give this person one piece of career advice, what would it be?

I have completed this survey
I will finish the survey later
I will finish the open ended questions later
I have completed all I can (ignore missing ratings)

01. ACCOUNTABILITY & COMMITMENT	Extremely effective, best of the best	Very effective	Effective	Somewhat effective	Ineffective	I Don't Know, not applicable
	5	4	3	2	1	0
1. Is committed to the organization and its goals
2. Assumes ownership and takes responsibility for results
3. Accepts responsibility for own mistakes, does not blame others
4. Promotes a positive image for our company
Rating Scale: Refer to description above	5	4	3	2	1	0